📋 Return & Refund Policy

1 Free 3-Day Trial Period

Every new student is entitled to a completely free 3-day trial period before making any payment commitment. This allows you to:

• Experience my teaching style and methodology firsthand
• Observe how your child responds to personalized attention
• Evaluate the learning environment in your own home
• Assess whether my approach matches your educational goals
• Make an informed decision without any financial pressure

No payment, no credit card, no commitment required during the trial period. This is my way of showing confidence in my teaching quality.

2 7-Day 100% Money-Back Guarantee

After the free trial, if you decide to enroll and make payment, you are still protected by our 7-day satisfaction guarantee:

• If for any reason you feel the teaching does not meet your expectations within the first 7 days after payment
• If your child is not comfortable with the learning approach
• If you're not satisfied with the progress or teaching quality
• If scheduling doesn't work out as planned

You can cancel your enrollment and receive a complete 100% refund — no questions asked, no explanations needed. Your satisfaction is my priority.

3 After the First Week (No Refund)

If you continue classes beyond the initial 7-day period, it indicates satisfaction with the tutoring service. After this point:

• Refunds will no longer be available
• Monthly fees are considered earned for the teaching services provided
• This policy ensures fairness for both the tutor and the student's family

Why this policy? As a home tutor who plans personalized lessons and dedicates specific time slots for each student, continuing beyond the first week represents a mutual commitment to the learning journey.

4 Voluntary Cancellation Anytime

You have the freedom to discontinue classes at any time for any reason:

• Within First Week: Cancel and receive full 100% refund
• After First Week: You may stop classes, but payment for that month is non-refundable
• No Penalties: No cancellation fees or hidden charges
• No Obligation: No pressure to continue if circumstances change

Simply inform me via phone, WhatsApp, or email, and we'll handle the cancellation professionally and respectfully.

5 How to Request a Refund

If you wish to cancel within the 7-day guarantee period and request a refund:

• Step 1: Contact me via phone (+880 1733-017521) or email (org.robiulislam@gmail.com)
• Step 2: Inform me of your decision to cancel (no explanation required)
• Step 3: Refund will be processed within 3-5 business days
• Step 4: Payment returned via the same method used for payment

I process all refund requests personally, ensuring a smooth and hassle-free experience.

6 My Teaching Commitment

As a dedicated home tutor in Gulshan 2, I provide:

• Personalized Attention: Every lesson is tailored to the student's learning pace and style
• Quality Education: Teaching Quran with proper Tajweed, English language skills, and Islamic values
• Patient Approach: Understanding that every student learns differently
• Genuine Care: Teaching with the intention to help, not just earn
• Fair Pricing: Affordable fees with special discounts for Quran learners

I believe every child can learn and succeed with the right guidance and support, in shaa Allah.

7 Special Considerations

Medical or Emergency Situations: If unforeseen circumstances (serious illness, family emergency, relocation) prevent continuation of classes after the first week, please contact me directly. I evaluate each case individually with compassion and flexibility.

Makeup Classes: If classes are missed due to my unavailability, makeup sessions will be scheduled at no extra charge.

8 Policy Updates

This refund policy may be updated occasionally to better serve students and maintain transparency. Any changes will be:

• Posted on this page with the updated date
• Communicated to existing students if applicable
• Applied fairly without retroactive penalties

Current students are subject to the policy in effect at the time of enrollment.